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Ministries, public agencies urged to update website content

By Mohammad Ghazal - Jan 07,2013 - Last updated at Jan 07,2013

AMMAN — The Ministry of Information and Communications Technology on Monday urged all ministries and public agencies to update their content on the Internet.

"Updating the information of public entities on a regular basis on websites will not only help boost Arabic content on the web, but will also improve the country's ranking in international reports that measure e-government services," a source at the ministry told The Jordan Times.

Currently, Arabic content on the web does not exceed 3 per cent of the overall content on the Internet, according to Google.

The ministry also underlined the need to activate e-services provided for citizens and to enable them to inquire about their transactions electronically at each of these public entities.

In a United Nations index on e-government capacity last year, Jordan dropped 47 places to 98, from 51 in 2010.

In the UN survey, the Kingdom scored 39 per cent for online services, 10 per cent for e-participation, 80 per cent for human capital and 27 per cent for infrastructure.

"A lack of financial resources is hindering the provision of new e-services," the ministry source said.

A funding shortfall is also affecting the country's ability to complete major infrastructure projects that are key to providing new e-services such as the National Broadband Network and other ventures that boost e-services, the source added.

The government currently provides more than 80 electronic services at different public agencies, the ministry said in a statement e-mailed to The Jordan Times last month.

The government also provides about 40 mobile-enabled services at 24 public agencies, according to the statement, which added that the National Call Centre currently connects about 22 public agencies.

In 2006, the government formally inaugurated the e-government programme with the intention of streamlining bureaucracy and enhancing access to the Internet in rural areas.

Internet penetration in the Kingdom reached 63 per cent by the end of September 2012, according to recent figures by the Telecommunications Regulatory Commission.

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