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Uber ‘not licensed in Jordan’ — officials

By Suzanna Goussous - Jul 16,2016 - Last updated at Jul 16,2016

Uber was launched in Jordan in April 2015 and Amman was the 300th city in the world to be added to the app, but authorities say the service is not licensed to operate in the Kingdom (Photo courtesy of Uber Facebook page)

AMMAN — Although mobile transport apps are popular in Jordan, officials on Saturday warned that they have “not been licensed yet” and drivers using the apps will face legal consequences.

Uber is a ride sharing service, and users can log on to the Uber app and request low-cost rides from registered drivers nearby, whose location appears on an on-screen map via a GPS service. 

Uber was launched in Jordan in April 2015, and Amman was the 300th city in the world to be added to the app, but Land Transport Regulatory Commission Director General Marwan Hmoud said the service is not licensed to operate in the Kingdom.

“We do not have an official agreement for cars using Uber or other services to work as a means of transport,” Hmoud said.

The commission and the Central Traffic Department have held several meetings with the Uber service providers, he said, without reaching an official agreement to settle the issue.

“Cars currently operating in Amman and other governorates are violating traffic rules and regulations,” Hmoud added.

Mohammad Habarneh, from the Greater Amman Municipality’s (GAM) traffic department, said the Uber app affects the flow of work for other means of transport.

“Uber cars in Jordan are usually unlicensed vehicles that hold green licence plates. We contacted the authorities involved to reach an agreement,” he said.

Green licence plates are reserved for public transport vehicles or rental cars. 

GAM has contacted Internet service providers in the Kingdom to ban the app until it is officially licensed, the Habarneh said.

“Using the application also holds security concerns since the application serves tourists and residents, but when an incident occurs, authorities cannot act upon the issue since the service is not legal in Jordan,” he told The Jordan Times.

Amman Traffic Department Director Col. Bassem Kharabsheh said detecting residents using the unlicensed service “is not an easy procedure” as the drivers mostly use green-plated cars.

“It takes time to track down all the drivers since all the work is done through the application,” he told The Jordan Times.

Kharabsheh added: “Police officers have to provide evidence that a driver is offering an illegal service to others, either by catching him red-handed, or when getting paid, which is not easy.”


For drivers using Uber or similar applications, the department said authorities will seize the motorist’s vehicle for one week, transfer him to an administrative governor and issue a fine of JD50, according to Kharabsheh.

14 users have voted.


Since the alternative is a very TAXI one, let people be,,, students, family providers, and others are making decent livings and the public are having better alternatives

I find Easy Taxi the most convenient. It basically gives the same service with carefully picked and polite yellow taxi drivers, It helps them keep their jobs

Well, I personally use Easy Taxi and it serves me good while still keeping yellow taxi drivers' jobs.. They chose their carrier taxis well with accountability. I don't know what this whole craze about uber came from

Uber in Jordan is not legalized, and yet the company is willing to allow its employees to risk conflict with the law. Additionally, despite being illegal, requirements exist for drivers to rent the cars that they use. This means that drivers must make approximately 600 to 700 JD a month to cover rental fees, and in-turn requires approximately 300 JD of petrol in a month. Uber drivers do not start making money until they exceed 900 to 1,000 JD in fares. Margins are small, risk is high, and there is limited growth potential for drivers...if this doesn't change Uber should not be allowed to operate in Jordan. I say that as someone who loves the service, but the drivers are being asked to risk too much with very little to show in return.

In our experience over the last four years here, yellow taxi drivers show little consideration for passengers. They frequently refuse rides. Oftentimes smoke, talk and text on their mobiles while driving, refuse to put windows down, and place the meter out of sight then charge far more than the ride actually cost. Uber has proven to be reliable, friendly and trustworthy, with the same high standards across the globe.

"Mohammad Habarneh, from the Greater Amman Municipality’s (GAM) traffic department, said the Uber app affects the flow of work for other means of transport."

Yeah yeah..... I wish he would explain this baseless fact further...

Uber brought accountability to the taxi industry. I have been refused rides too many times and been cheated by yellow taxi drivers.

It's time the CEO be indicted

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