Water ministry begins shift to digitalisation

AMMAN — The Ministry of Water has launched a new electronic system at sector institutions, termed “gate of electronic services”, which aims at streamlining administrative transactions related to water and sewage services, Water Minister Raed Abul Saud announced on Monday.

The system was launched with technical assistance from USAID in coordination with the Ministry of Digital Economy and Entrepreneurship, the Jordan News Agency, Petra, reported.

Abul Saud said that the ministry has begun the shift to digitalise all transactions and procedures within three months, to “save time and effort”.

The minister noted that the system is expected to safely increase productivity, reduce expenditures, enhance procedural efficiency and provide more accurate monitoring of transactions. 

For his part, Issa Halabi, head of the ministry’s ICT department, said that the system will ease the workload of employees in filing and documenting information, noting that in two weeks, it will be available for all employees in the field outside of the ministry’s headquarters.